How to Find the Right General Contractor in Durham, NC
Hiring a general contractor is a big step, whether you're remodeling a kitchen or starting a new build from the ground up. The right contractor can make your life a lot easier. The wrong one? You could end up with blown budgets, missed deadlines, and unfinished work.
If you’re looking for general contractors in Durham NC, this list will help you spot red flags before you sign anything.
1. No License, No Insurance, No Thanks
This is non-negotiable. If a contractor can’t show you a valid license or proof of insurance, move on. Fast. A licensed contractor has met basic state or local requirements. Insurance protects you if someone gets hurt or something goes wrong on the job.
What to look for:
- A current license number (check it with your local licensing board)
- Proof of liability insurance and workers' comp coverage
Red flag: They make excuses like “I’ve been doing this for years” or “You won’t need insurance for a small job.” Doesn’t matter. If they cut corners here, they’ll cut corners elsewhere.
2. Vague Bids and Missing Contracts
If a contractor gives you a bid on a napkin or avoids putting things in writing, don’t hire them. A good contractor will give you a clear, written estimate—and a real contract that includes scope, materials, schedule, and payment terms.
What to look for:
- A detailed written proposal with pricing breakdowns
- A contract that protects both sides
Red flag: They say something like “Let’s keep it simple—we don’t need a contract.” You do.
3. They Want a Big Payment Upfront
Some down payment is normal. But if a contractor wants more than 30% upfront—or asks you to pay in cash—it’s time to walk away. Reputable general contractors in Durham NC don’t ask clients to fund the whole job before any work begins.
What to look for:
- A payment schedule tied to project milestones
- Clear language about deposits and final payment
Red flag: They ask for full payment before they’ve even scheduled the start date.
4. Lack of Communication or Follow-Through
How a contractor communicates early on is how they’ll work with you later. If they miss calls, dodge questions, or take a week to respond to emails before you’ve even hired them, that’s not a great sign.
What to look for:
- Clear responses to your questions
- Willingness to talk through ideas and concerns
- Follow-up after your initial meeting
Red flag: You feel like you’re chasing them before the job starts. Imagine how that’ll feel halfway through the project.
5. They Badmouth Everyone Else
A contractor who spends more time talking trash about other companies than explaining their own process usually isn’t worth your time. Professionals focus on their work—not on tearing others down.
What to look for:
- A contractor who can explain what makes their work solid
- Honest answers about how they handle mistakes or problems
Red flag: They insult other contractors, complain about “nightmare clients,” or act like no one else in Durham knows how to do a proper renovation. That ego doesn’t build trust—or good houses.
Choosing a Contractor You Can Trust
The truth is, you don’t need to play detective if you start with a company that’s already earned a solid reputation.
At Pro-Touch Contractors, we’re proud to be among the trusted general contractors in Durham NC. Here’s what you can expect from us:
Final Tip: Trust Your Gut
If something feels off, it probably is. You should feel comfortable asking questions and getting clear answers. A good contractor listens to you. They don’t rush you. They don’t pressure you. They treat your home—and your time—with respect.
You deserve that.
Need a Hand with Your Next Project?
If you’re looking for general contractors in Durham NC who actually show up, do great work, and keep you in the loop the whole time, the pros at Pro Touch Contractors are ready to help. Big or small, we treat every job like it matters—because it does.
Call us. Email us. Let’s make your next project one you feel good about!
